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    Privacy Policy 

    1

    🧾 What We Collect​

    We may collect the following types of information:

    • Personal Details: Name, email, phone number, shipping and billing address

    • Order Information: Items purchased, payment method, transaction history

    • Browsing Data: Pages visited, time spent, device type, IP address

    • Marketing Preferences: Newsletter sign-ups, promotional interactions

    2

    🎯 Why We Collect It

    We use your data to:

    • Process orders and deliver products

    • Provide customer support and resolve issues

    • Personalize your shopping experience

    • Send updates, offers, and motivational content (only if you opt in)

    • Improve our website and brand experience

    3

    🔐 How We Protect It

    Your data is stored securely and handled with care. We use:

    • SSL encryption for secure transactions

    • Limited access protocols for sensitive data

    • Trusted third-party services for payment and logistics

    We never sell or rent your personal information to third parties.

    4

    🤝 Sharing with Third Parties

    We only share your data with:

    • Payment gateways (e.g., Razorpay, Paypal)

    • Shipping partners (e.g., Delhivery, Blue Dart)

    • Marketing platforms (e.g., Instagram ,facebook) — only if you’ve opted in

    Each partner is vetted to ensure they meet strict privacy standards.

    5

    📬 Your Choices

    You can:-

    Opt out of marketing emails anytime.

    •  Request access, correction, or deletion of your data

    • Disable cookies via your browser settings.

    • To make a request, email us at leveup.care@01.com

    6

    🧠 Cookies & Tracking

    We use cookies to:

    • Remember your preferences

    • Analyze site traffic

    • Offer personalized recommendations

    You can manage cookie settings anytime in your browser.

    🔄 Updates to This Policy

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    We may update this policy to reflect changes in law or business practices. All updates will be posted here with a revised effective date.

    Store Terms & Policy

    1. Returns & Exchanges

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    • We accept returns and exchanges within 1 days of delivery.

    • Voucher Items are not refundable . Once you order the voucher items it not be refundable. But you can cancel the items before dispatched. 

    • Items must be unused, unwashed, and in original packaging with tags intact.

    • To initiate a return or exchange, contact our support team at levelup.care01@gmail.com with your order ID and reason.

    • Refunds will be processed within 5–7 business days after item inspection.

    • Fees paid for gift-wrapping services are non-refundable. For the online purchase shipping fee INR 100 is not refundable and for the return order INR 50 return shipping fee will be charge which is also not refundable.

    • The refunds can take up to 14 days to process. If you don’t receive your refund within this time, please contact your bank.

     

    2. Shipping & Delivery

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    • Orders are dispatched within 24–48 hours of confirmation.

    • Delivery typically takes 5-7 business days, depending on your location.

    • For the online purchase shipping fee INR 100  and for the return order INR 50 return shipping fee will be charge. 

     

    3. Order Cancellation

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    • Orders can be cancelled within 2 hours of placement.

    • Once dispatched, cancellations are not possible—but you may opt for a return after delivery.

     

    4. Damaged or Incorrect Items

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    • If you receive a damaged or incorrect item, notify us within same day of delivery.

    • We’ll arrange a free replacement or refund—your satisfaction is our priority.

     

    5. Sizing & Fit

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    • Detailed size charts are available on every product page.

    • For personalized sizing help, reach out to our team—we’re here to help you LEVEL UP your fit.

     

    6. Customer Support

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    Payment Methods

    Credit / Debit Cards

    RAZOPAY
    PAYPAL

    Offline Payments

    Quality Clothing

    Discover our premium collection of trendy and stylish clothes for men and women. Elevate your wardrobe with our high-quality fabrics and latest fashion designs. Shop now and level up your style!

    Easy Returns

    Shop stress-free with our easy returns policy. If your purchase doesn't fit perfectly, simply return it hassle-free. We prioritize customer satisfaction and make returns simple and convenient for you.

    Fast Shipping

    Get your fashion fix quickly with our fast shipping services. We ensure timely delivery so you can enjoy your new outfits without waiting long. Experience swift and reliable shipping with us.

    Secure Payments

    Experience peace of mind with our secure payment options. Your transactions are safe and protected when you shop with us. We prioritize the security of your personal and payment information.

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